Information We Collect
Click Save Mart collects various types of personal information to provide, improve, and personalize our services.
The categories of information we collect include:
- Account Information – Your full name, email address, phone number, and password when you create an account.
- Transaction Information – Billing and shipping addresses, payment method details (processed securely), purchase history, and order returns.
- Browsing & Usage Data – IP address, device type, browser settings, referring URLs, products viewed, search queries, and time spent on pages.
- Communications – Records of your interactions with our customer support team, email correspondence, and live chat transcripts.
- Marketing & Preferences – Your preferences for receiving promotional messages, newsletter subscriptions, and participation in surveys or contests.
We never intentionally collect sensitive personal data (e.g., health, biometric, or political opinions) unless you voluntarily provide it for a specific purpose such as a product review or custom order.
How We Use Your Data
Your information serves the following essential business and legal purposes:
- Order Fulfillment – Processing payments, packing, shipping, and delivering your purchases.
- Customer Experience & Support – Responding to inquiries, handling returns/refunds, resolving disputes, and providing post-sale assistance.
- Personalization – Recommending products, displaying relevant content, and tailoring offers based on your browsing and purchase history.
- Security & Fraud Prevention – Detecting and preventing unauthorized transactions, account takeover attempts, and other fraudulent activities.
- Legal Compliance – Fulfilling tax, anti-money laundering, record-keeping, and consumer protection requirements.
- Marketing (with consent) – Sending promotional emails, push notifications, or SMS about new arrivals, discounts, and events. You may opt out at any time.
We do not sell your personal data to third parties. We do share limited data with trusted service providers (e.g., shipping carriers, payment gateways, analytics tools) under strict confidentiality agreements.
Payment Security
All payment transactions on Click Save Mart are protected by industry-standard Secure Socket Layer (SSL) encryption (TLS 1.2+). We are PCI DSS Level 1 compliant, meaning we adhere to the highest security standards for credit card processing. Your full payment details (credit card number, CVV, expiration date) are never stored on our servers — they are tokenized and transmitted directly to our certified payment partners (Stripe, PayPal, or similar). For additional security, we employ real-time fraud monitoring and require 3D Secure authentication for qualifying transactions. You can also choose to pay via digital wallets (Apple Pay, Google Pay) which use device-specific tokens instead of sharing your actual card number.
Cookies & Tracking
We use first-party and third-party cookies, web beacons, and similar tracking technologies to enhance functionality, analyze site traffic, and support marketing campaigns.
- Essential Cookies – Required for core features like shopping cart, login, and checkout. Cannot be disabled.
- Analytics Cookies – Help us understand how visitors interact with our site (Google Analytics, Hotjar) to improve design and performance.
- Functional & Preference Cookies – Remember your language, region, and saved items for a seamless experience.
- Targeting/Advertising Cookies – Used by our ad partners (e.g., Facebook, Google Ads) to show you relevant offers on other websites. You can opt out through your browser settings or via industry opt-out tools like YourAdChoices.
You may control cookie preferences through your browser settings. However, disabling certain cookies may affect site functionality, such as the ability to complete a purchase.
Your Privacy Rights & Contact
Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain types of processing (including direct marketing)
- Request a portable copy of your data
- Withdraw consent at any time where we rely on consent
To exercise your rights or ask privacy-related questions, contact our Data Protection Officer at privacy@clicksavemart.com or mail us at: Click Save Mart Privacy, 205 Dewey St, Plattsburg, MO 64477, USA. We respond to all requests within 30 days.